Forsyth County Public Library   Forsyth County Public Library
Home Page Image
  Welcome to Cumming, Georgia’s
Forsyth County Public Library Online!

Discover our collections of print, electronic and digital media either in person at one of the two branches or anywhere you can connect to the Internet.
 

Service Outages

 
FCPL Previous Service Outages:

EBSCO Automobile Repair Reference Center -
Tuesday, 7/22/2008: The EBSCO Automobile Repair Reference Center premium database, accessed through GALILEO, is currently undergoing maintenance. It has been temporarily taken out of service. EBSCO engineers are working to restore access as quickly as possible. (Resolved by 2:45 PM, 7/23/2008.)

EBSCOhost 2.0 switchover is in process -
EBSCO has reported to us that during the initial deployment today, EBSCOhost personal folders will not be available. They have also reported that some slowness with searching may occur. Both problems should resolve when the deployment completes later this afternoon.

ProQuest -
Thursday, 7/17/2008: Currently, all ProQuest premium resources are unavailable. ProQuest is currently working to resolve the issue. (Resolved by 1:00 PM, 7/17/2008.)

Internet Outage -
Wednesday, June 25, 2008: There have been some issues with Internet access at the library due to hardware problems with the service provider. These problems have been identified and are currently being addressed by the service provider's maintainence technicians.

Grove Art Online Search Outage -
6/12/2008: Technicians are currently working with WebFeat, which powers the GALILEO search features, to transition from the Grove Art Online interface to the new Oxford Art Online interface. Because of this work, it is possible that you may encounter problems searching Grove Art Online via GALILEO search.

ProQuest Service Outage -
June 5, 2008: There was a service outage reported for ProQuest at approximately 7pm. It was reported resolved at 8:30 am on June 6, 2008.

EBSCO Database Performance Issues -
Monday, 6/2/2008: EBSCO databases are currently slow to load and slow to return results. EBSCO has identified the problem as an image-loading issue and is working to resolve it. (Resolved by 8:00 AM, 6/3/2008.)

 

FCPL Regularly Scheduled Maintenance:
Sunday:
System Maintenance -
Regularly scheduled maintenance, including a database consistency check, occurs every Sunday evening from about 10 p.m. until Monday morning around 10 a.m. No Telecirc automated telephone renewal and notification services will be available during this time. The web-based catalog will be available for searching during some of this time; however online renewals, patron-saved "My Lists", placing holds, and other services requiring login and authentication against the patron database will not be available during these times.

Monday:
System Maintenance -
Regularly scheduled maintenance, including a database consistency check, occurs every Sunday evening from about 10 p.m. until Monday morning around 10 a.m. No Telecirc automated telephone renewal and notification services will be available during this time. The web-based catalog will be available for searching during some of this time; however online renewals, patron-saved "My Lists", placing holds, and other services requiring login and authentication against the patron database will not be available during these times.

Web Site Maintenance -
Scheduled maintenance will be performed each weekday morning between 8:30 and 9:00 a.m. The library website will be unavailable for several minutes during this time.


Tuesday
 :
Web Site Maintenance -
Scheduled maintenance will be performed each weekday morning between 8:30 and 9:00 a.m. The library website will be unavailable for several minutes during this time.


Wednesday:
Telecirc Maintenance -
The Telecirc automated telephone renewal and notification system will be briefly unavailable due to additional routine maintenance on Wednesday mornings between 8 a.m. and 10 a.m.

Web Site Maintenance -
Scheduled maintenance will be performed each weekday morning between 8:30 and 9:00 a.m. The library website will be unavailable for several minutes during this time.


Thursday:
Web Site Maintenance -
Scheduled maintenance will be performed each weekday morning between 8:30 and 9:00 a.m. The library website will be unavailable for several minutes during this time.

Overdrive -
Scheduled maintenance will be performed Thursday's between 6:00 and 8:00 a.m. The Overdrive service could be unresponsive during this time.


Friday:
Telecirc Maintenance -
The Telecirc automated telephone renewal and notification system will be briefly unavailable due to additional routine maintenance on Friday afternoons between 4 p.m. and 6 p.m.

Web Site Maintenance -
Scheduled maintenance will be performed each weekday morning between 8:30 and 9:00 a.m. The library website will be unavailable for several minutes during this time.


Saturday:

 
     Help   |   FAQ   |   Enlarge Page   |    Site Index   |  Contact Us